Avis de The Waterway

3.8
(basé sur 28 avis)
54-56 Formosa Street Maida Vale, London, W9 2JU
28 Avis
Trier par : Le plus récent
  • Par Chantal M de London
    7 août 2019

    Great location overlooking the Regent's Canal but just average food I am afraid... We were 7 people and decided to order a Mezze sharing platter & charcuterie as a starter; that turned out to be slightly boring & definitely not for 7! FOOD: One of the mains ( that I had) was Confit Gressingham duck leg with salade Niçoise: the duck leg was really lovely and tender but the Niçoise salad that should have been served at room temperature was much too cold ( particularly the potatoes...) & it spoiled my enjoyment of the lovely duck confit. According to some of my guests, the lamb was ok so were the sirloin steaks but they looked quite small... the Caesar Salad with chicken was definitely overpriced for what it was. As a dessert, some of us had crème brûlée; it is supposed to be served straight from the grill or oven with a WARM crisp sugar top in contrast to the crème underneath, unfortunately the whole thing was completely cold... SERVICE: Staff quite indifferent and not very professional, we had to repeat our order twice... So, I am sorry about my comments as many of them are good online but we left the restaurant disappointed, perhaps we were unlucky?... Also when I booked, I wrote that that night ( Wednesday 7 August), we were actually celebrating MY SON'S BIRTHDAY but no mention of that whatsoever!!! We know and go to many restaurants in London and this is the first time that this actually happens... Some kind of acknowledgment would have been really nice! So yes, the location is great but this is not enough when the food and service are just average!... Probably great outside on the terrace (very noisy inside) but just for drinks & nibbles.

  • Par Josie R de Lincoln
    26 janvier 2019

    It was a great meal, although the 'Bookatable' reservation didn't show up on their system, fortunately they still had room for us. Staff were great, food & wine delicious

  • Par Rebecca L de London
    25 janvier 2019

    Great service and food, have visited a number of times and took friends here on this visit who loved it and said they would definitely return!

  • Par Catherine B de london
    6 août 2018

    lovely food great outdoor space

  • Par Kristina A de London
    25 mars 2018

    Excellent Sunday lunch. Beef tender , good portions. Nice ambience.

  • Par Hareth Z de Kingston Upon Thames
    12 juillet 2017

    Good food and lovely scenery

  • Par Rachel P de Kentish Town
    9 juillet 2017

    Terrible service and waiting staff. Waited ages for drinks. Wrong order on mains left one diner without a main whilst others eating. Apology given but no compensation. Food mediocre. Wouldn't rush back despite the nice venue

  • Par Thomas J de Västerås
    25 mai 2017

    Medelmåttig mat, högt ljud och rörigt när vi satt inne.

  • Par Ali R de London
    26 mars 2017

    We were the first customers of the day - there shortly after 10am. Staff were clearly unprepared and almost discourteous at first. Our waitress was ok. But given we were the only diners I'd have expected them to be more attentive. On a couple of occasions I had to get up to ask for additional coffees and the bill. Limited breakfast menu - so why open for breakfast? On the pricey side - each pastry £3.50!

  • Par Stephen A de London
    26 mars 2017

    Lively and busy (Mother's Day!) - good food - big portion sizes - service a little slow (but see above - packed out!)

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