9. März 2020
Made to feel very welcome staff very attentive superb ambiance lifetime experience usually go to celebrate special occasions
3. März 2020
Our dining experience was perfect. I loved the oval shape of the tables so you seated next to ur partner rather than across the table. The waiters were very attentive and engaged in conversations about our day and our experience. The cakes we couldn’t eat were packed up in lovely boxes for us to take away. We weren’t rushed in any way at all. A thourally enjoyable experience.
22. Januar 2020
The food was delicious (the scones were still warm from the oven) and the Palm restaurant was a lovely elegant and very fine traditional style restaurant with service to match. A lovely experience and ideal for a special occasion.
21. Januar 2020
Absolutely wonderful evening. Celebrating my parents’ wedding anniversary. Very friendly staff who go the extra mile and beyond. Delicious food as always. Very enjoyable experience.
14. Januar 2020
ein gelungenes, elegantes Erlebnis mit ausgezeichnetem Service und hervorragenden Speisen!
19. September 2019
Everything you would imagine plus a whole lot more. Perfect in every way. From the moment we arrived we were made welcome and special.
16. August 2019
Palm court is breathtakingly beautiful ; staff are polite and attentive but looks like some are lost in the middle of repetitive routines and pushed smiles Tea was cold but rest top notch
13. August 2019
Afternoon tea (with glass of champagne) was amazing. Palm court is outstanding and the service 5 star. It is unlimited tea and sandwiches, the pastries and warm scones are to die for. You need to be hungry for this experience because then there is cake to finish
2. August 2019
I thought the place was lovely service very nice and helpful enjoyed it except food. I thought the bread for sandwiches was dry and the scones were warm to start but after a few minutes they were very tough and hard. Cakes weren’t as nice as I thought they might be. Suggests to me sandwiches were made too far in advance and kept too long or stored in correctly. Cakes suggest they were pre bought in and not made by hotel. Champagne was very nice.
22. Juli 2019
A lovely ambience with the pianist playing, a beautiful classic afternoon tea and they catered well for my little girl who is dairy free. She loves it here and we’ve been a few times. Highly recommended for a classic version or afternoon tea at its finest!