31 août 2020
Fantastic food and service.
15 août 2020
Bella Italia is one of my favourite restaurants because the food is consistently great in choice, taste and value. I couldn’t choose a favourite dish as everything I’ve had has been delicious but the Marco Polo is so different with the duck. I used to visit these restaurants when they were Bella Pasta so that’s 20+ years and they’re still great! We ate at Riverside in Reading, sat outside as we were a party of 6 from different households. The service was great- nothing was too much trouble, a bit different as they can’t open the wine or get too close to serve the food but that didn’t detract from the whole experience. It was so nice to be back !
20 septembre 2019
Enjoyable. Waiter was excellent
4 septembre 2019
Very disappointed! I booked it for my partner s birthday and the service was awful .I requested a nice table as it was a celebration, we were first told quite rudely that we should have stated that we were bringing a pushchair. We were sat right next to a large table of people who were extremely loud to the point we could not hear each other speak, we would have told the waiter we were not happy to be sat there but he ran off as soon as he showed us the table he didn’t even give us menus, we had to chase him down to ask for them, people he sat after us had menus and had ordered. He took our drink orders and we asked for time to decide what we would like to eat before we even got our drinks he returned to take our order, the food was ok, nothing special. The service was horrendous ! We had to chase him down once again to order puddings, he then said he would be right over, we waited and we waited, nothing so again we asked. He then came over and asked if another member of staff had taken our order we said no and gave him our order a few mins later another member of staff came and asked if they could take our order ! She checked and he hadn’t even put our order through so she kindly did so! By this time my partner had gone and spoken to him and told him how awful his service had been and the reason for us being out. Desert came and to “compensate” he gave us 2 extra scoops of ice cream ! He explained that he was missing a memeber of staff, the restaurant was not busy mayb 12-15 tables mainly groups of 2 or 3, he took the drinks off the bill so we did not have to pay but it is a very small consolation for having to chase our waiter around to get menus and to take orders etc and to have a birthday celebration ruined. What makes it more shocking is that our waiter was the manager ! Stay away !! Spend your hard earned money else where !
27 avril 2019
The staff are lovely, don’t get me wrong. But as we went to sit down, the waitress proceeded to tell us that there are only 2 vegetarian options on the menu, including starters. Both had cheese in, they had nothing vegan left on the menu due to them ‘having a new menu next week’ so they ‘didn’t order anything in’. We ended up going next door.
20 janvier 2019
10 novembre 2018
Very nice, a good ambience, good service. Far too many chillies on the seafood pizza, which spoilt it.
29 mars 2018
Good Welcome. Quick to serve drinks, but food service very slow. When food did arrive it was very good. A few more staff probably would have helped!
17 décembre 2017
Good menu, attentive service (despite a very large party next to us).
2 décembre 2017
. Staff in restaurant good. Food good too.