10. März 2020
Good food .very friendly staff .good service .side orders expensive .cauliflower and broccoli very hard !
7. Dezember 2019
Disappointed I dine here regularly but this time was poor The poor server was over stretched and had far too many people to take care of. Our meals were sub standard and one guest had to wait almost 10 minutes after us as they forgot his meal. One guest sent his back and 2 others hardly touched their meals The manager sent a message to say he would not charge for their meals and gave a bottle of Prosecco to share between 7 of us. He did bot apologise personally which would have been nice. They looked over booked and short staffed to us. Such a shame
20. November 2019
Excellent food & service asked for window seat & it was provided very happy with everything
31. Oktober 2019
Excellent service. Efficient and polite staff. Excellent food with plenty of gluten free options..
30. Oktober 2019
Good ambience, food and service
20. Oktober 2019
Nice restaurant, Good menu options, friendly, helpful staff.
17. Oktober 2019
We were a party of seven and the table was 2 small tables joined together which you could get 6 around very tight not the best. We had to wait 1 hr for food the taste of pizza had changed not very nice and I all ways have the same when I go, the mixed salad had half of a cherry tomato in it Not vey good it’s been the worst meal I have had at this restaurant And we are regular customers Thanks
12. Oktober 2019
The children enjoyed the new spicy bites starter. My partner and I are both intolerant to dairy (plus I’m also intolerant to gluten and don’t eat red meat). Although there was a GF menu there was barely anything dairy free. There wasn’t a single starter or dessert I could eat. Most places are catering better for food allergies but Prezzo seems to be lagging behind. I doubt we’ll return for quite some time.
27. September 2019
Good service and food was as good as ever
21. September 2019
Lovely food and waitress was very helpful, but the food took a long time to come out as did the drinks. Start to finish for 2 courses was 2 hours which seems excessive. We had no dessert or coffee due to having two children with us, would have then been nearly 3 hours for a meal out. With the large number of restaurants and bars in bury st edmunds, good service is key to repeat custom.