23. januar 2020
We booked a table of 12 for a farewell lunch in aid of a colleague leaving on Maternity. Upon arrival, no one greeted us and after several minutes, I sought out a waiter to inform them that we had booked for a table of 12. No apologies were made for keeping us waiting, and no effort was made to tell us the next steps. He merely looked around and had to be assisted by another waiter to push tables together. Note - a table had not been prepared, even though by that point our booking had begun ten minutes ago. Once seated, we began to order only to be told that several (over five) dishes were unavailable to order and that the child's menu couldn't be ordered in order to gain a side of Mac and Cheese that was not offered anywhere else on the menu - even though we were not asking for the portion size to be changed. Considering that it was midday on a weekday and the menu itself was very small, it was quite surprising that so many dishes were unavailable. The manner in which we were told that they weren't available was rude and completely unapologetic or accommodating. We waited for a long time for food to arrive, which arrived in no particular order - so that someone who arrived late and ordered 15 minutes after everyone else, received their food 15 minutes before anyone else. We had to request that the water jugs were refilled, which was a feat in itself since the waiter showed a complete lack of interest in our group. Odd considering that there were only three other people in the restaurant and there were three waiters. Needless to say, I would not recommend this to anyone looking to book, particularly any businesses looking for venues for a team meal. I was wholly embarrassed at the service provided for our colleague's leaving meal.
29. april 2018
First of all i tit important to manage expectations - this is not a fancy bar or a gourmet restaurant, but rather a grill bar set inside a fitness center, right above the indoor pool. Very casual atmosphere. People may come to eat directly from the pool/gym showers. Don't expect a fancy restaurant experience and you won't be disappointed. The service was good, courteous and efficient, although they were a bit confused at first by the fact that we reserved a table (as I said, casual). The portions were large and the burger was very good. However I have to give a low Value score since it was rather pricey - even with a Lloyd's Gourmet Society discount card we paid around 40 pounds for two meals + wine. These are prices I would expect in a gourmet restaurant or a chic rooftop bar, not in a casual eatery in a sports center.
22. april 2018
17. februar 2018
Food was good but service was poor. The waitresses were setting up for breakfast whilst we were waiting for our main course to be served.
3. december 2017
not brilliant - the lamb burgers had to be returned as they were under cooked and once cooked were virtually inedible.
9. oktober 2017
Food was excellent and was served up hot and plentiful. Service was reasonably prompt as well as we were going to a show so needed to be away prompt. They forgot to serve our water but this was no major issue. All was fine with our meal.
29. september 2016
A hidden restaurant but the food was generously portioned and a good choice of meals. Reasonably priced for central London and friendly service. Seafood platter was huge!
20. august 2016
Definitely not worth the money. Very poor service and the food was mediocre at best
6. august 2016
Our dining experience was lovely. I had advised before hand we were celebrating a birthday and all of their staff went out of their way to be so accosting to make our evening special. Thank you.
3. juli 2015
Very average. I had a goats cheese salad and added chicken. The salad was average and the chicken over cooked. The ambience is that of a fancy cafeteria attached to a fitness club.