6 januari 2019
We were a table of 10 celebrating my Fathers 83rd Birthday Upon arrival we were told no burgers as there were no buns which was unfortunate as 5 if the party would have ordered burgers .5 of us ordered starters that should have come with garlic bread but when they came after 50 minutes no Garlic bread waitress said they had run out .My son went to get Red Devil Sauce but this had run out as well as the butter for the bread rolls when he asked he was told sorry we’ve run out so had thousand island dressing instead which his brother said he would have but by the time he went to the sauces this had also run out .We had ordered chicken stack meals but we had no coleslaw as it had run out and my sons triple chicken came without spit roast as they had run out of that as well. We decided to not order desserts as we were unsure of what if anything we would get. The waitress who was very pleasant was very embarrassed and when I saw the Manager he was full of apologies and did reduce the bill but this is not the way to run a restaurant and I will be unlikely to return which means that the 10 people booking for birthdays will also eat elsewhere
31 december 2018
well servive was good but the food was of a terrible standard we had fish and chips the chips was so hard the batter was wet and the fish inside was slimey all you could taste was the cooking oil like it was weeks old normally have pretty good food from there told staff about the issues and asked would they try it and they wouldn't we was told there was nothing that they could do so we didn't even eat the rest of the food so we left not very acceptable
26 augustus 2018
The only thing that was poor was the mash potatoes for kids meal it looks like the mash was a few days old
24 juni 2018
Serving staff very informative asking if first visit indicating location of amenities etc Nice to see balsamic vinegar Negatives ... no brown rolls and as with all branches ... no red onion and tomatoes tasteless on salad
30 maart 2018
I am a weekly visitor to Harvester Pontypool and the staff are courteous friendly and efficient. The food is extreme!y good and I hope to keep going there in a weekly basis for a long time.
13 januari 2018
The booking service was a good experience. The table was booked for 6.30pm for 14th January, and received an e-mail confirming it. We, my self and wife arrived 10 minutes early, but was taken straight to our table-excellent. However, at 6.47pm I received an e-mail cancelling my booking. Strange!!!
1 januari 2018
Waitor John was amazing! He had excellent customer service and really made us enjoy the time there so much better than normal! Never usually leave tips as I don’t carry change on me but there was no way we could leave him without any tip for his amazing work??
2 september 2017
Seating booths not much room to move if on large size.meals all enjoyed apart the sauce with salmon fillet didn't taste very nice.some meals was a bit overpriced
11 augustus 2017
Nice food very happy good waiter
7 juli 2017
Very nice evening the meal was lovely will be returning